Solution Architect – CRM
KEY RESPONSIBILITIES
· Works with industry vertical sales and solution teams to sell to targeted accounts
· Assumes a client-facing, solution architect role in pre-sales and delivery exercises
· Applies knowledge of client’s strategic direction, business goals and needs to identify CRM opportunities
· Provides consulting methodologies for obtaining and defining business solutions for Customer Relationship Management
· Leads in scoping and pricing of engagements to ensure successful achievement of customer’s and organization’s objectives
Leads solution team in the:
· Assessment of client’s current CRM business needs, processes & architecture
· Definition of the desired CRM solution to meet future business needs
· Communicates with clients at senior levels and cultivates a continuing relationship with senior sponsors and operational stakeholders
· Establishes relationship with solution partners and keeps abreast of third party partnering parameters; includes or initiates required involvement in the solution
· Maintains personal credibility and industry knowledge of current directions and future trends for CRM
· Builds professional contacts and leads through speaking, publishing, and participation in professional organizations
· Performs on-the-job training and mentors team members
PERSON SPECIFICATION
Qualification : Degree/Diploma in Computer Studies or equivalent
Skills:
· Solution architect with experience in the implementation of successful major CRM engagements
· Proven delivery experience in CRM Architecture design & implementation
· Familiarity with various CRM products and solutions (SAP CRM, Siebel etc.)
· Consultative selling skills
Interpersonal:
o Ability to generate clear and accurate documentation
o Effective planning and communication skills
o Possess a high level of motivation and initiative.
o Able to work independently.
EMPLOYMENT
Type : Permanent
Location : Singapore
If you find your profile suitable and interested to apply, please revert with your recent resume to
mlc2907@gmail. com with the job code MLIT172 mentioned in the subject of your mail and in addition to this, I would appreciate if you could mention the following details for our quick reference.
Current Salary (in SGD),
Expected Salary (in SGD),
Availability period,
Status in Singapore ,
Willingness for contractual positions (Yes/No)
NRIC / Passport No:
Contact Number
Nationality
Contact +65 6229 6222 or email @mlc2907@gmail.com
